Refund policy

Shipping Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Returns & Refunds

As Zanova products fall into the category personal hygiene we do not offer return/refunds on shipped products.

Credit cards are charged at time of purchase, and orders or preorders may be cancelled anytime time prior to shipping for a full refund. Please contact Zanova Customer Service at hello@zanova.com for any order cancellations.